Privacy Policy

Introduction

This Privacy Policy describes how Loon ("we," "our," or "us") collects, uses, and protects your information when you use our website and services, including our AI-powered literature screening platform Loon Lens™.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you request access to our services, we may collect:

• Name and contact information
• Professional affiliation and credentials
• Profile URLs (LinkedIn, Google Scholar, etc.)
• Project descriptions and research details
• Communication preferences

Usage Information

We automatically collect certain information when you use our services:

• Log data and usage patterns
• Device and browser information
• IP address and location data
• Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your requests for access to Loon Lens™
• Send you important updates about your projects
• Improve our platform and develop new features
• Comply with legal obligations
• Protect against fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations (such as HubSpot for customer relationship management)
• When required by law or legal process
• To protect our rights, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Request to access and update your personal information
• Request deletion of your data
• Opt in/out of marketing communications
• Request data portability
• Manage your cookie preferences at any time
• File a complaint with supervisory authorities

Please note that unsubscribing from communications may affect your access to our services.

Cookies and Tracking Technologies

We use a minimal, privacy-first approach to cookies. Our website uses three categories of cookies:

Essential Cookies (Always Active)

These are necessary for the website to function properly and cannot be disabled:

• Session management and security (CSRF protection)
• Self-hosted fonts for typography
• Form submission functionality
• Cookie consent preferences storage

Analytics Cookies (Opt-In Only)

Analytics cookies are only enabled with your explicit consent. We use Google Analytics with IP anonymization and Consent Mode to understand website traffic. Before you opt in, Google Analytics only sends cookieless pings and does not set analytics cookies.

• Your IP address is anonymized when analytics is enabled
• We do not use advertising or retargeting cookies
• Cookie consent expires after 12 months, at which point you will be asked again

Marketing & Advertising Cookies (Disabled)

We do not use advertising or retargeting cookies. The marketing category is disabled and no marketing cookies are set.

• No ad personalization
• No cross-site tracking
• No remarketing pixels

You can manage your cookie preferences at any time by visiting our Cookie Settings page.

For Users in the EEA, United Kingdom, and Switzerland

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and UK GDPR provide you with additional rights regarding your personal data. Loon Inc., located at 7 Bayview Station Rd, Ottawa, Ontario, K1Y 2C5, Canada, is the data controller for the personal data described in this Privacy Policy. We process your personal data on the following legal bases:

• Performance of a contract: to provide and manage the Services under our Terms of Service.
• Legitimate interests: to operate, secure, and improve our platform and communicate with you about your account. You may object to this processing at any time by contacting us at privacy@loonbio.com.
• Consent: for optional analytics cookies, which you may withdraw at any time via our Cookie Settings.
• Compliance with legal obligations: where processing is necessary to comply with applicable laws or regulations.

Your personal data is stored in Canada, which benefits from a European Commission adequacy decision for commercial data transfers. Where your data is shared with service providers in other countries, appropriate safeguards such as the EU Standard Contractual Clauses are in place, as detailed in our Data Processing Addendum. We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy and our Terms of Service.

In addition to the rights listed above, you have the right to restrict processing and to object to processing based on legitimate interests. To exercise any of these rights, contact us at privacy@loonbio.com and we will respond within 30 days.

If you believe your data protection rights have been violated, you may lodge a complaint with your local supervisory authority. A directory of EEA authorities is available at edpb.europa.eu, and UK residents may contact the Information Commissioner's Office.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will release any new changes by posting the updated Privacy Policy on this page and updating the "last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: